Our Delivery Policy

Last Updated: [07/07/2026]

Thank you for shopping with [Your Business Name]. We are committed to delivering your orders safely and efficiently. Please read our delivery policy carefully before placing an order.

Processing Times

  • All orders are processed within 1–10 business days after payment has been received and cleared.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During busy periods, promotional events, or holidays, processing times may be slightly longer.

UK Delivery

Standard Delivery

  • Estimated delivery time: 2–5 business days after dispatch.
  • Delivery charges are calculated at checkout and displayed before payment.

Express Delivery

  • Estimated delivery time: 1–2 business days after dispatch.
  • Additional charges apply and will be shown at checkout.

International Delivery

We ship to selected countries worldwide.

  • Estimated delivery time: 5–15 business days after dispatch, depending on the destination country and local postal services.
  • Delivery costs are calculated at checkout based on the destination and package weight.

Please note that international delivery times are estimates only and may vary due to customs processing, local courier delays, weather conditions, or other factors beyond our control.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, and other local fees may apply upon arrival in the destination country.

  • These charges are the responsibility of the customer.
  • We recommend checking with your local customs authority before placing an order.
  • YourBusinessName]isnotresponsiblefordelayscausedbycustomsclearanceprocedures.Your Business Name] is not responsible for delays caused by customs clearance procedures.

Order Tracking

Where tracking is available, you will receive a tracking number via email once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframes, delays can occasionally occur due to circumstances beyond our control, including:

  • Courier disruptions
  • Adverse weather conditions
  • Customs inspections
  • Public holidays
  • High seasonal demand

We are not liable for delays caused by third-party delivery services.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery details when placing an order.

If an incorrect address is provided:

  • We cannot guarantee successful delivery.
  • Additional postage costs may apply if an order is returned and needs to be resent.
  • Refunds may not be available for orders lost due to incorrect address information supplied by the customer.

Damaged Parcels

If your order arrives damaged or appears to be lost in transit:

  1. Contact us within 7 days of the receipt of the damaged parcel.
  2. Provide your order number and any supporting photographs for damaged items.
  3. We will work with the courier to investigate and resolve the issue as quickly as possible.

Lost or Missing Parcels

An order will not be considered lost or missing until:

  • 14 calendar days have passed since the expected delivery date for UK orders; and
  • 25 calendar days have passed since the expected delivery date for international orders.

If your order has not arrived within these timeframes, please contact us with your order number and we will investigate the issue with the delivery provider.

We are unable to process replacements or refunds for parcels that are still within these waiting periods, as they may still be in transit.

Contact Us

If you have any questions regarding delivery or your order, please contact us:

Email: myasmakery@yahoo.com
Business Name: Myas Makery
Website: www.myasmakery.com

By placing an order with us, you agree to this Delivery Policy.