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1. Introduction
Welcome to Mya’s Makery. This privacy policy explains how we collect, use, and protect your personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.
2. Information We Collect
We collect information that you provide directly to us when:
- Placing an order for our handmade products
- Creating an account on our website
- Signing up for our newsletter
- Contacting us with queries about our products
3. Types of Data Collected
The personal information we collect may include:
- Name and contact details
- Delivery address
- Email address
- Payment information (note: we do not store payment card details)
- Order history
4. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders
- Send you marketing communications (with your consent)
- Improve our products and services
- Comply with legal obligations
5. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely within the UK/EEA.
6. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
7. Marketing Communications
We will only send you marketing communications if you have explicitly agreed to receive them. You can opt out at any time by clicking the ‘unsubscribe’ link in our emails or contacting us directly.
8. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
9. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Website analytics
- Shipping and delivery
These service providers have their own privacy policies and handle your data according to UK data protection laws.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Mya’s Makery
12. Complaints
If you have any concerns about how we handle your personal data, you have the right to contact us directly. We will address all complaints within 10 working days of receipt. You can email your concerns to myasmakery@yahoo.com , and we will work with you to resolve any issues.